Netflix and the perils of disruptive platforms

Netflix is the textbook case of a disruptive innovation. Initially, it recognized and solved the "travel problem" in DVD rentals but sacrificed immediacy (subscribers had to wait for their DVDs to arrive in the mail). Improvements in broadband penetration throughout the U.S. have helped the company move into online streaming. Now consumers could not only remain …

How Twitter, Google and Apple walk a fine line in platform defense

Innovators who build platforms face a difficult set of trade-offs. To begin with, the very definition of a platform requires buy-in from others — and not simply from the consumers you hope will purchase your product. The consumers and suppliers of complementary products need to make real investments too, investments that will enhance the overall value of …

Al Roth, Market Designer

Al Roth has been doing fascinating work designing matching markets. These include the markets for matching kidney donors and recipients, medical residents to programs, and assigning students to schools. In these markets, small changes in the "rules of the game" can lead to big efficiency gains, and it's not always obvious how to best make those …