Netflix is the textbook case of a disruptive innovation. Initially, it recognized and solved the "travel problem" in DVD rentals but sacrificed immediacy (subscribers had to wait for their DVDs to arrive in the mail). Improvements in broadband penetration throughout the U.S. have helped the company move into online streaming. Now consumers could not only remain …
Continue reading "Netflix and the perils of disruptive platforms"
For the second time, Steve Jobs will move away from running the company he cofounded, Apple. If history is any judge, this won't go well for the company. But there are lots of reasons to think history will be a poor judge of Apple's future performance. Let's start with some similarities between this departure and …
Innovators who build platforms face a difficult set of trade-offs. To begin with, the very definition of a platform requires buy-in from others — and not simply from the consumers you hope will purchase your product. The consumers and suppliers of complementary products need to make real investments too, investments that will enhance the overall value of …
Continue reading "How Twitter, Google and Apple walk a fine line in platform defense"
What problem does Google+ solve for consumers? The answer appears to be: nothing. And, therefore, it solves nothing for Google either. As with many of these social launches — an exception being the ill-fated Google Buzz — the launch of Google+ was limited. Like Gmail and Google Wave, Google relied on invites to scale initial users and …
An interesting battle is looming over Apple's newspaper and magazines subscription pricing for iOS devices (notably the iPad). Apple's offer to publishers is simple. They can offer an app that allows consumers to buy individual issues of their content or to subscribe to it from within the app; the publisher sets the pricing. But Apple …
Japan's newest pop star, Aimi Eguchi, is a digital creation. For the past couple of decades, digital technologies have been responsible for skill biased technical change, automating and replacing routine, low-skill work while augmenting the demand for more skilled workers. Bank tellers, clerks and assembly line workers were early targets of automation, while rock stars and CEOs benefited from being …
Continue reading "Can Digital Technologies Replace Superstars?"
In 2009, I purchased a Flip HD camcorder. Around the same time, Cisco purchased Flip, the company, for about $600 million. It was never clear precisely what Cisco was up to, but with YouTube being a big deal, some form of Internet connectivity seemed to top the list of the possible "synergies." It took Cisco just a …
Recently, the satirical newspaper The Onion captured — and not for the first time — just what I wanted to write about in this post with its article "'The Economist' to Halt Production for Month to Let Readers Catch Up." Still, though, I think the five-issue-high pile of The Economist on my desk could tell us much about what …
Continue reading "In digital media, the commercial value of the pile"
At the WWDC Apple announced its iCloud suite of apps. One of them was ‘iTunes in the Cloud.’ This was a free service that allowed consumers who had purchased music through iTunes to download that music and sync in across multiple devices (including the iPhone, iPad and both Macs and PCs). This provided ease of …
Continue reading "Apple's 'Buy Your Way Out of Piracy' Office"
Harry Truman famously begged for a one-handed economist. Why? He was sick of his economic advisers saying "on the other hand." Charles Schultz expressed similar frustration here. The idea that economists hedge their bets or disagree constantly with one another is a feature of the discipline. We see it today over issues such as the deficit and health …
Digitopoly 