Y2K Everyday?

[This post appeared on HBR Online on 14th July 2017] Almost 20 years have passed since the corporate world woke up to long-term problems in computer code, which became known as Y2K. Over the previous decades, software developers had used the date 01-01-00 (January 1, 2000) as a convenient hack to make it easier to debug software. The …

The Value of Free in GDP

Did the rise of free information technology improve GDP? It is commonly assumed that it did. After all, the Internet has changed the way we work, play, and shop. Smartphones and free apps are ubiquitous. Many forms of advertising moved online quite a while ago and support gazillions of “free” services. Free apps changed leisure long ago—just ask any teenager or any parent …