That is the title of a new paper by Avi Goldfarb, Mara Lederman and myself. In 1970, Albert Hirschman wrote a widely read book, Exit, Voice and Loyalty, whereby he noted that economists relied solely on a particular mechanism -- exit -- to think about how organisations that aren't performing well are disciplined. Don't like …
Twitter needed strategy
What did Facebook have that Twitter did not? Ben Thompson thinks that it was focus on the news feed and not exploiting it when Twitter had the lead on mobile. He argues that failure has constrained it to this very day and appears to be pessimistic that there is anything Twitter can do to recover. …