Competition in the Digital Age
It is not even close. In this view (#expressyourunpopularopinion), I know that I find no agreement amongst my economist colleagues. Facebook is generally perceived to be a monopolist in something called the 'social network market.' The latest discussion of that comes in the Financial Times from Tim Harford. I rarely find myself in disagreement with …
Continue reading "Facebook DOES NOT have a monopoly on the news"
In the New York Times, Luigi Zingales and Guy Rolnik are proposing to pre-emptively deal with market power issues arising from the likes of Google and Facebook by advocating for social graph portability. Rather than use price regulation or antitrust, the propose a reallocation of property rights. As they note, this has happened before: [I]n …
[This post initially appeared on HBR.org] For a long time, Facebook Messenger seemed to be secondary to Facebook’s core business – a product feature rather than something more. So when Facebook bought WhatsApp for an extraordinary $19 billion, it seemed like WhatsApp would end up being Facebook’s messaging platform of choice. But on April 14, …
Continue reading "Why Facebook Messenger is a big deal for customer service"
Digitopoly 